Retailers and brands everywhere are busy gearing up for the rush of the holiday season. Soon enough, orders will start flooding in…and there’s one part of peak season that you can’t afford to overlook — the delivery to your shopper’s door. To make the delivery as smooth, fast and affordable as possible, GoBolt is leaning on automation through our last mile Delivery Manager.
The last mile can be notoriously difficult to manage. Traffic delays, incorrect addresses, and delivery windows can all turn a smooth operation into a costly headache.
But what if there was a way to avoid these costly mistakes? To ensure that deliveries run seamlessly, costs stay under control, and your shoppers remain happy?
Enter GoBolt’s last mile Delivery Manager.
At GoBolt, we’ve built our Delivery Manager that uses smart last mile automation to optimize routes, provide real-time tracking, and cut down on delivery failures.
Let’s take a look at how we make this happen.
What is Last Mile Delivery Automation?
Last mile delivery automation involves the use of technology and software to optimize the final stage of a delivery, where goods are transported from a fulfillment center to the shopper’s doorstep. This part of the process is often the most complex and costly for brands, but it’s also critical to shopper satisfaction.
How Does GoBolt Use The Last Mile Delivery Manager?
At GoBolt, we use our Delivery Manager, our proprietary last mile automation software, to streamline the final mile. By automating key functions like route planning, delivery management and real-time tracking, we help brands improve their delivery success rates while reducing costs.
Some of the core components of our last mile Delivery Manager include:
- Automated Route Planning and Optimization
- Real-Time Tracking and Alerts
- Proactive Driver and Customer Communication
The Role of our Delivery Manager in Improving Delivery Success Rates
The last mile is often the most complex and costly leg of the delivery process. However, with GoBolt’s last mile Delivery Manager, our dispatch team can significantly improve delivery success rates.
This functionality ensures that appointments are scheduled efficiently, leading to higher completion rates and fewer delays.
Key features improving delivery success rates include:
- Automated routing: Takes into account factors such as driver shift lengths, vehicle capacities, electric vehicle battery degradation, and delivery appointment windows to ensure on-time and successful deliveries.
- Real-time tracking: Provides up-to-the-minute data on routes, alerting dispatchers to potential delays or sequence changes, enabling immediate adjustments to ensure successful deliveries.
Preventing Delivery Failures with Real-Time Tracking and Alerts
One of the main challenges in last mile logistics is preventing delivery failures. GoBolt’s last mile Delivery Manager proactively addresses this issue by flagging routes that are ahead or behind schedule.
As Lamya Ezzeldin explains, “Our tracker flags when deliveries are projected to miss the planned delivery window and enables dispatchers to quickly create rescue routes and make alternate plans to deliver on time.” This feature is crucial for maintaining high delivery success rates and customer satisfaction.
Additional benefits of GoBolt’s tracking system include:
- Rescue route creation: When a route is at risk of delay, the system enables dispatchers to split routes and create alternate paths to maintain on-time delivery.
- Proactive customer outreach: GoBolt’s software contacts shoppers via email and SMS when a delivery is ahead of or behind schedule, keeping customers informed and reducing failed deliveries.
Lowering Delivery Costs with GoBolt's Delivery Manager
While improving delivery success rates is vital, managing costs is equally important. GoBolt’s last mile Delivery Manager helps reduce delivery costs by maximizing the efficiency of vehicles and drivers.
Our automated routing feature allows dispatchers to maximize the utilization of each resource (vehicles and drivers) while maintaining route quality and feasibility. This results in fewer miles driven, lower fuel consumption, and optimized vehicle loads, which all contribute to cost savings.
Here’s how GoBolt’s Delivery Manager lowers costs:
- Route optimization: Ensures that each vehicle is used to its full capacity while considering delivery windows and driver shift durations.
- Vehicle management: Helps optimize how vehicles are loaded based on vehicle capacity and weight limits. This helps ensure fuel or battery degradation does not hinder a driver’s ability to complete their route.
Streamlined Operations for Greater Cost Efficiency
GoBolt’s technology further enhances cost efficiency by consolidating all route alerts into a single view, allowing dispatchers to quickly identify which routes require follow-up.
A recent update to our Delivery Manager’s route planning allows our planners to create routes in further reduced zones with additional dedicated hubs for each zone. This recent change enables additional route efficiency and reduces cost per delivery.
This level of automation ensures that GoBolt’s dispatchers can focus on high-priority tasks while the system manages much of the decision-making in the background.
Driving Success for Brands with Data-Driven Decisions
With our last mile Delivery Manager, GoBolt’s dispatch team can make fast, data-driven decisions that improve both delivery performance and cost efficiency. The integration of real-time data allows dispatchers to proactively address delays and optimize routes in real-time.
“Our system ingests address and delivery instructions directly from end customers and displays this information to drivers and dispatchers” explains Lamya Ezzeldin. This level of detail ensures that dispatchers and drivers are equally equipped with the right information to avoid delivery failures and maintain high service quality.
Final Thoughts
GoBolt’s last mile automation through it’s Delivery Manager is helping brands by improving delivery success rates and lowering costs. And with real-time tracking, GoBolt ensures that every delivery is handled with precision and efficiency, all in an effort to deliver on our promise to your shoppers.
Interested in learning more about how GoBolt’s last mile Delivery Manager can boost your delivery success rates and reduce costs? Contact us today.
